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Tools and methods for effective communication between caregivers and patients
Product: Book
Trim size in cm: 17x24cm
Pages: 152
ISBN: 9788859025856
Publication date: 01/11/2021
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The volume illustrates counseling skills / techniques to socio-health professionals, intended as transversal relational-communicative skills for establishing a competent, structured and targeted dialogue with patients and family members, moving away from the standard question / answer format.
Through case examples, evaluation forms and numerous methodological suggestions, health care professionals will learn to establish profitable interpersonal relationships with patients and family members and to achieve greater emotional well-being, recognizing stressors and preventing burnout.
FIRST PART
Counselling in the socio-healthcare setting: principles and fundamentals
Chapter 1
Listening, welcoming an understanding in caregiving relationships
Chapter 2
Communicative skills
Chapter 3
Problem solving counseling and informative counseling
SECOND PART
Counselling techniques in relationships with users and family members
Chapter 4
Active listening: methods and techniques
Chapter 5
At home, in the hospital, in care homes: which skills for which contexts
Chapter 6
Communication with the user: promoting adaptation, acceptance and autonomy
Chapter 7
Counselling techniques with a person with dementia
Chapter 8
The relationship with the caregiver: giving appropriate answers and accompanying change
APPENDIX
Case examples
Self-evaluation sheets
